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American Animal Hospital
Randolph, NJ | Full Time
$42k-53k (estimate)
10 Months Ago
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Altice USA
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Client Service Representative
$42k-53k (estimate)
Full Time 10 Months Ago
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American Animal Hospital is Hiring a Client Service Representative Near Randolph, NJ

The American Animal Hospital, a busy 4 doctor practice located in Randolph NJ, is seeking a dedicated team player to join our team at the front desk! Our ideal applicant will have experience in a fast paced environment with a strong ability to multi-task and prioritize various job functions. Our receptionists are the first and last impression that every person has at our hospital and because of this we take great pride in our relationship with our clients. Strong interpersonal skills are a must as well as contributing to the team dynamic. For this reason we prefer applicants with experience dealing with clients face to face as opposed to over the phone. Must have experience in a veterinary or medical setting with the ability to work evenings and weekends. We offer competitive benefits plus a 401(k).

Responsibilities:
  • Answer a high volume of phone calls
  • Provide information about our products and services
  • Checking in/out clients
  • Document and update patient records
  • Coordinate and schedule appointments and surgeries
  • Process invoices and payments
  • Respond to client emails/texts and process faxes
  • Communicate with doctors and technical staff to ensure pet health care needs are taken care of
  • Various other clerical duties as assigned
Qualifications:
  • Previous experience in customer service in veterinary or medical setting
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

07/13/2023

EXPIRATION DATE

06/22/2024

The job skills required for Client Service Representative include Customer Service, Products and Services, Verbal Communication, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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University of Notre Dame
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